Contact

We’re here to help

Questions about fit, safety labels, or cleaning a specific bouncer? Want to flag a recall or a correction? Email us at [email protected] and we’ll respond within 2 business days. Please include product name, model/lot (if available), and your main concern so we can help faster.

We welcome feedback from parents, caregivers, clinicians, and brands. Press and partnership inquiries are also handled via the same email.

What we can help with

• Choosing between two models for a small space or travel
• Understanding weight limits, harness use, and recline guidance (manufacturer instructions always rule)
• Cleaning tips, spare‑parts sourcing, and storage ideas
• Reporting product issues, recalls, or errors in our content

FAQ

• Do you sell products directly? We don’t sell or ship products from bouncerlab.store. We review gear and may link to retailers. Some links are affiliate links, which never affect our recommendations.

• Can I send you a product to review? We accept samples for testing only under our independent Editorial Policy. Acceptance does not guarantee coverage or a positive review, and samples are disclosed.

• How often do you update reviews? We re‑test and update when products change, when we complete long‑term wear/cleaning checks, or when safety guidance/recalls occur. Significant updates are timestamped on the page.